FAQ's

A play couch is a modular, foam-based sofa designed for kids to build, climb, relax, and imagine. It’s the perfect blend of toy and furniture, perfect for building forts, obstacle courses, cosy reading nooks and dens for movie nights.

Our play couch is designed for children aged 1 and up. It’s perfect for toddlers learning to climb, school-aged kids with big imaginations, and even comfy enough for adults to join in the fun.

Each play couch set comes with 8 pieces: 

• Two sturdy base cushions
• Two upper base cushions
• Two triangular support cushions
• Two circle cushions

Toddler & Tiny's cushions are made entirely out of foam - no hard bars, bolts, of chunky bits to get hurt on. Our foam is CertiPUR-US® certified, meaning it is made free of mercury, lead, and formaldehyde; safe for your home and the most precious people in it. Our covers are made from soft, durable, OEKO-TEX® certified velvet fabric. We love these world class fabrics because they are super durable (stain resistant, machine washable, shrink-resistant) whilst also being super soft and smooth against the skin! Our textiles are STANDARD 100 by OEKO-TEX® certified meaning they are tested to the highest safety standards and free from any harmful substances and dyes.

Yes! Our covers are removable and machine washable at 30°C. We recommend air drying to preserve the fabric’s colour and texture.

Yes, we offer replacement covers and individual pieces so you can refresh your couch or mix and match colours over time.

We currently ship across the UK. For international shipping enquiries, please contact our team directly.

We offer free standard shipping service on all orders across the UK. This shipping service includes:

• Delivery within 2–4 working days.
• Fully trackable shipments up to the delivery point.
• Deliveries on weekdays and Saturdays.
• Same-day dispatch for orders placed by 3:00 pm, Monday to Friday (excluding Bank Holidays).

We also offer next day delivery for an additional fee of £9.99.

Please note:

• Orders placed after 3:00 pm on Fridays will be dispatched the following Monday.
• Orders processed over the weekend will also be shipped on Monday.

Absolutely! You can add a personalised gift message at checkout. We don’t include pricing in our packaging, making it perfect for birthdays or special occasions.

Yes. Our foam and covers are designed to handle everyday jumps, flips, and fort-building adventures. However, adult supervision is always recommended during active play.

We offer a 1-year warranty on all our play couches, covering manufacturing defects in foam or covers.

We accept returns within 30 days of delivery if the product is unused and in its original packaging. To start a return, simply contact our support team.

Yes, as long as the item is unused and in resellable condition. Contact us to arrange an exchange and we’ll help sort it.

We’re here to help! Feel free to reach out via info@toddlerandtiny.com and a member of our team will get back to you as soon as possible.